In reading David’s blog on Supported versus unsupported ICTs in a network age I couldn’t help but think about my interest in Communities of Practice and the future of learning and knowledge management. I’ve always been impressed with Apple; their forums and Apple support communities are easy to navigate and basically they tend to make the experience, from my perspective, worthwhile. And if they don’t work simply head off their Genius Bar and get all of your problems sorted…sounds too good to be true? Geniuses have extensive knowledge of our products, and they work with you face to face to provide technical support and troubleshoot any problems. Some repairs can even be completed on the spot. Want to meet with a Genius? Make a reservation in advance to guarantee your spot.
In thinking about David’s post around supported and unsupported tools I couldn’t help but think about free-to-air-television and the way that is heading. At home we loath free-to-air-TV. We will do anything to stream something through Apple TV from say iView or one of the many options out there. It would seem that it’s all about ‘me’ and what I want. I feel that I’m already at the point where I don’t want to be told what I have to watch, when I have to watch it and then be forced to put up with advertising about stuff I don’t need or want. I think the ‘I’ generation is pretty much where things will head.
As free to air tv makes its money by selling airtime to advertisers then I would be gain to guess that they will continue to struggle as consumers have a plethora of choices for watching video content. I think this article Is free-to-air-television obsolete? pretty much sums up, not only the future of free-to-air-tv in saying There is no point trying to sell European cruises to a young audience or street-wear to an audience of retirees. I think it’s pretty much the same of organisations thinking they can continue to get away with telling employees which technology they will use to support their learning.
Some great lines from the artilce include;
“Old-fashioned channel-based TV is a limping legacy…”.
‘It’s a wake-up call from the future. In that future we’ll realize that TV is nothing more than a glowing rectangle with a boat-anchor business model. Time to cut the anchor and move on.”
Many Australian technology journalists fera that if popular overseas IPTV serivces likE Hulu or Netflix were offered in Australia they would be crippled so they wouldn’t directly compete qwith free to air TV.”
Things are changing….but how does this link back to David’s comments? I guess it comes down to individualised tools that are fit-for-purpose. And problem is that something that is fit for purpose for me may certainly not be for you. So if educational institutions are supposed to be as that lovely quote from Men in Black, ‘the best of the best of the best’ then surely shouldn’t they be at the forefront of networked and global learning and not relying upon out-of-the-box solutions?
Technology should be seen as an enabler and designed around the needs of users not the other way around (Connected Educators, 2011). However, to be considered an enabler, technological support must support the types of valuable interactions that will make participation worthwhile for both individual and community members and provide authentic experiences by enabling the key characteristics that make knowledge sharing work (Evans & Powell, 2007; Online Communities for Educators, 2011).
I think it will come down to David’s comment on the connectivist perspective which is about the ability to know where to find information and knowledge is held.
Evans, M. A., & Powell, A. (2007). Conceptual and practical issues related to the design for and sustainability of communities of practice: the case of e-portfolio use in preservice teacher training. Technology, Pedagogy and Education, 16(2), 199-214.
Online Communities for Educators: Guidelines for Planning and Implementation. (2011, March 15). Retrieved April 12, 2014, from Connected Educators: http://connectededucators.org/briefs/